FAQ



General

HOW DOES BLU LOGIC CONNECT TO A HANDSET?
BLU Logic connects to handsets equipped with Bluetooth® wireless technology that enables connectivity between multiple devices (i.e. cell phone and vehicle) by utilizing a 2.4 GHz radio spectrum that has a range of about 10 meters/30 ft. This technology allows customers to use their cell phone hands-free in the vehicle. Due to variation among service providers, handsets, and technology solutions, keep in mind that not all handsets equipped with Bluetooth® wireless technology will offer the same level of functionality within a BLU Logic equipped vehicle. Please refer to the BLU Logic website at www.updateblulogic.com to see a list of phones that have been tested for compatibility.

WHAT IS THE RANGE OF BLU LOGIC?
The BLU Logic system will detect the wireless signal from the handset up to 10 m/30 feet from the vehicle. The range is largely dependent on which phone is being used and the battery level of the phone.

CAN ANY HANDSET BE INTEGRATED TO THE BLU LOGIC SYSTEM?
Only handsets equipped with Blootooth® wireless technology can be connected. The Blootooth® wireless technology standard was developed by a consortium of interested companies and almost all Blootooth® wireless technology equipped handsets should have some functionality with our system. However, because of the differences in the quality of the handsets and chip programming, you may encounter different levels of functionality from one phone to another. Please refer to the BLU Logic website at www.updateblulogic.com to see a list of phones that have been tested for compatibility.

IS A CHARGING CRADLE AVAILABLE FOR WIRELESS PHONES?
There is currently no charging cradle available from BLU Logic for wireless handsets. However, customers can purchase a portable handset charger for their vehicle through the local cell phone retailer.

WHICH VEHICLES CAN BE EQUIPPED WITH BLU LOGIC IN-VEHICLE HANDS-FREE TELEPHONE SYSTEM?
In general any vehicle can be equipped with BLU Logic. Please consult your BLU Logic dealer for a list of available vehicles.

HOW DO I CLEAN THE BLU LOGIC BUTTON AND MICROPHONE?
Use a slightly damp cloth to wipe off any dust or other items that might have spilled on the button or microphone.

CAUTION
Do not use any interior cleaning products such as vinyl protectants or similar products to clean immediately around the microphone as these products will dissolve the microphone adhesive.

WHY DOES THE SOUND QUALITY HEARD BY THE OTHER PARTY VARY?

The sound quality heard by the other party depends greatly on the noise level inside the vehicle and the signal strength of the cell phone service. Sound quality may be affected by background noise, road conditions, vehicle speed, wireless carrier performance, and wireless hand-set performance. For improved sound quality during BLU Logic operation, please:

  • Keep all windows up
  • Avoid setting the HVAC blower speed on high
  • Avoid multiple passengers speaking at the same time
  • Project your voice clearly in the direction of the instrument panel

Note: Sound degradation will occur with high background noise levels in the vehicle, including high vehicle speeds and/or road conditions. You may also notice in certain areas the sound quality will be degraded due to a weak cell signal.